Premier multi-specialty Ophthalmology practice seeking qualified and committed surgery counselor with outstanding customer service skills. Our staff includes a team of specialized ophthalmic surgeons and an Optometric provider with vast clinical experience in a wide variety of eye surgical services.
ESSENTIAL FUNCTIONS include the following:
- Educate patients on surgical options and schedule surgeries in the office
- Counsel the patient on all outpatient surgical instructions
- Obtain signature from patient on Informed Consents and Post-Operative Release forms
- Understand medical insurance benefits
- Schedule ophthalmic surgeries with ASC including verifying authorizations, set appointments for pre-surgery testing, schedule post-op appointments, confirm all IOL’s, etc. are ordered for surgery, check health issues (H&P), familiarity with pre-authorization.
- Schedule post op appointments
- Excellent verbal and written communication regarding pre and post-op instructions
- Demonstrate excellent phone etiquette and exceptional customer service
Requirements:
- High School Diploma or equivalent
- Proficiency with Microsoft Office products, Windows environment.
- Strong attention to detail and active team participation.
- Ability to communicate effectively with patients, surgeons, co-workers and supervisor is critical.
- Must be willing to help in all areas, have flexibility and effectively work in a team environment.
- Experience is prefered, but not required.
Group offers a robust benefit package including paid time off, paid holidays, group medical, dental, & vision benefits, life insurance, and 401(k) Retirement
